Reliable IT Support Services | Best IT Parker CO
Technical and Network Solutions
Comprehensive IT Support Services
Freelance IT and Help Desk Support
Whether you’re a business of one needing help desk support, or you’re part of a company expanding into the Colorado market, flexibility is the key. We can support a single project. We also provide fully managed provider services. Alternatively, we can collaborate with a larger Managed Service Provider to offer a reliable and knowledgeable technician for on-site IT support services for small business assistance anywhere in the Denver Metro Area.
Managed Services & Cybersecurity
As a customer focused MSP, we build out a custom plan for your business’ IT support needs. At The Zippy Panda we don’t believe in 3 year contracts with automatic renewals – adjust your services annually to align with your changing business.
Check out the many IT support services we can offer your business today!
Focus on Industry Compliance
Is your business meeting it’s compliance requirements?
We specialize in ensuring your business is meeting all regulatory requirements, without the fluff.
FISMATake The First Steps With
Zippy Panda IT Support Services
Step 1 Network Assessment
Getting started with Zippy Panda Managed IT Support is easy—just book a quick Network Assessment. We’ll meet with you, learn about your business, review your current setup, and discuss any tech issues you’re facing. Then, we’ll recommend solutions and start building a custom support plan just for you.
Fast & simple
No obligation
Tailored recommendations
Step 2 Monthly Service Agreement
After your Network Assessment, we’ll send over a customized proposal outlining the services included in your monthly support plan. Our plans cover everything you need to keep your IT running smoothly, securely, and without surprise costs.
There’s no long-term contract—just a simple monthly agreement. We believe in earning your business each month by delivering reliable, proactive support that truly works for you.
All-inclusive support
Easy monthly budgeting
No long-term commitment
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Step 3 Service Level Agreement
Our Monthly Service Agreement is backed by a clear Service Level Agreement (SLA), so you know exactly what to expect. We respond to every issue based on how urgent it is and how much it impacts your work.
We prioritize fast, reliable support so your business can keep moving.
Response Times Based On Severity
Severity
Description
Response Time
Resolution Goal
Critical
System down, widespread outage
1 hour
4 hours
High
Major disruption, limited users
2 hours
8 hours
Medium
Minor impact or single user
4 hours
24 hours
Low
General request or inquiry
1 Business Day
As Scheduled
Let’s Talk!
Whether you’re ready to upgrade your IT infrastructure or just exploring your options, we’re here to help.
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